{"id":636,"date":"2024-03-21T21:56:47","date_gmt":"2024-03-21T21:56:47","guid":{"rendered":"https:\/\/staging-jenlu.uk\/index.php\/cwynion\/"},"modified":"2026-01-28T21:42:57","modified_gmt":"2026-01-28T21:42:57","slug":"cwynion","status":"publish","type":"page","link":"https:\/\/ysgoldeganwy.co.uk\/index.php\/cwynion\/?lang=cy","title":{"rendered":"Cwynion"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Mae Ysgol Deganwy wedi ymrwymo i fynd i&#8217;r afael \u00e2 chwynion yn effeithlon. Rydym wedi sefydlu trefn gwyno sy\u2019n adlewyrchu ein hymroddiad i sicrhau bod unrhyw un sy\u2019n gysylltiedig \u00e2\u2019r ysgol yn gallu lleisio pryder, yn hyderus y caiff ei ystyried a\u2019i ddatrys yn brydlon ac yn briodol. Manylir ar y drefn hon ym Mholisi Cwyno Ysgol Deganwy, sydd ar gael yn y Gymraeg a&#8217;r Saesneg yn yr ysgol. Os bydd angen, mae&#8217;r Awdurdod yn barod i ddarparu&#8217;r polisi mewn ieithoedd heblaw&#8217;r Gymraeg a&#8217;r Saesneg.<\/p>\n\n<p class=\"wp-block-paragraph\">Mae&#8217;n bwysig nodi, fodd bynnag, y gellir datrys llawer o faterion yn gyflym ac effeithiol trwy drafodaethau anffurfiol gyda&#8217;r Pennaeth. Argymhellir y dull hwn fel y cam cychwynnol, gyda\u2019r Corff Llywodraethol yn disgwyl y byddai cam o\u2019r fath wedi\u2019i gymryd cyn uwchgyfeirio\u2019r g\u0175yn yn ffurfiol, ac eithrio mewn achosion eithriadol.<\/p>\n\n<p class=\"wp-block-paragraph\">I drafod unrhyw gwynion gyda\u2019r Pennaeth, trefnwch apwyntiad drwy <a href=\"https:\/\/ysgoldeganwy.co.uk\/index.php\/cysylltwch-a-ni\/?lang=cy\" data-type=\"page\" data-id=\"176\">gysylltu \u00e2\u2019r ysgol<\/a> .<\/p>\n\n<p class=\"wp-block-paragraph\">Mae copi o&#8217;r polisi ar gael isod. Os hoffech gael copi corfforol, cysylltwch \u00e2 swyddfa&#8217;r ysgol. <\/p>\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/ysgoldeganwy.co.uk\/wp-content\/uploads\/2026\/01\/YSGOL-DEGANWY-COMPLAINTS-POLICY.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of YSGOL DEGANWY COMPLAINTS POLICY.\"><\/object><a id=\"wp-block-file--media-e20b8305-0e7b-4141-be62-d7f7ac16218b\" href=\"https:\/\/ysgoldeganwy.co.uk\/wp-content\/uploads\/2026\/01\/YSGOL-DEGANWY-COMPLAINTS-POLICY.pdf\">POLISI CWYNO YSGOL DEGANWY<\/a><a href=\"https:\/\/ysgoldeganwy.co.uk\/wp-content\/uploads\/2026\/01\/YSGOL-DEGANWY-COMPLAINTS-POLICY.pdf\" class=\"wp-block-file__button wp-element-button\" download=\"\" aria-describedby=\"wp-block-file--media-e20b8305-0e7b-4141-be62-d7f7ac16218b\">Lawrlwythwch<\/a><\/div>\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/ysgoldeganwy.co.uk\/wp-content\/uploads\/2026\/01\/Polisi_Cwynion_Ysgol_Deganwy.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of Polisi_Cwynion_Ysgol_Deganwy.\"><\/object><a id=\"wp-block-file--media-9852fff5-f415-4449-93c7-e3e9545558ec\" href=\"https:\/\/ysgoldeganwy.co.uk\/wp-content\/uploads\/2026\/01\/Polisi_Cwynion_Ysgol_Deganwy.pdf\">Ysgol_Deganwy_Heddlu_Cwynion<\/a><a href=\"https:\/\/ysgoldeganwy.co.uk\/wp-content\/uploads\/2026\/01\/Polisi_Cwynion_Ysgol_Deganwy.pdf\" class=\"wp-block-file__button wp-element-button\" download=\"\" aria-describedby=\"wp-block-file--media-9852fff5-f415-4449-93c7-e3e9545558ec\">Lawrlwythwch<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mae Ysgol Deganwy wedi ymrwymo i fynd i&#8217;r afael \u00e2 chwynion yn effeithlon. Rydym wedi sefydlu trefn gwyno sy\u2019n adlewyrchu ein hymroddiad i sicrhau bod unrhyw un sy\u2019n gysylltiedig \u00e2\u2019r ysgol yn gallu lleisio pryder, yn hyderus y caiff ei ystyried a\u2019i ddatrys yn brydlon ac yn briodol. Manylir ar y drefn hon ym Mholisi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-636","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ysgoldeganwy.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ysgoldeganwy.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ysgoldeganwy.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ysgoldeganwy.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ysgoldeganwy.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=636"}],"version-history":[{"count":4,"href":"https:\/\/ysgoldeganwy.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/636\/revisions"}],"predecessor-version":[{"id":1335,"href":"https:\/\/ysgoldeganwy.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/636\/revisions\/1335"}],"wp:attachment":[{"href":"https:\/\/ysgoldeganwy.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}